Resume

● Drive high adoption rates by conducting user research and surveys to gather customer sentiment and translate qualitative data into intuitive user journeys, layouts, and features for students, teachers, and administration.

● Lead UX strategy for 7 major EdTech applications, driving creative ideation, functional design, and rapid, iterative optimization to increase usability and client satisfaction, galvanizing long-term relationships with key accounts.

● Design and optimize user interfaces, focusing on long-term usability and compliance with Web Content Accessibility Guidelines (WCAG) standards, ensuring scalable SaaS products for a diverse educator user base.

● Facilitate Agile, fast-paced iteration cycles, creating mockups, wireframes, and prototypes within two-week sprints to explore multiple design possibilities in order to land on the best user experience as quickly as possible.

● Manage end-to-end UX build projects, acting as a client advocate during cross-functional creative/technical team meetings, aligning agendas and timelines with product managers, engineers, writers, and other stakeholders.

● Conduct usability testing, leveraging feedback loops to refine features, improve accessibility, and enhance overall platform engagement for students, teachers, and administrators.

● Streamline UX workflows, implementing collaborative design processes that unify cross-functional partners,
ultimately improving efficiency and reducing project turnaround times.

● Mentor junior designers and foster a user-first culture, encouraging deep collaboration and an environment of
continuous learning.